Eligible borrowers may set up automatic electronic payments made directly from their existing bank account. Payments can be set up on a weekly, biweekly, semimonthly, or monthly frequency. You can even setup a convenient payment date within the grace period. Should your payment amount change, the new payment will be automatically deducted from your bank account.
Choose an option below to set up Autopay:
  1. Create or Login to your online account to set up your automatic draft
  2. Fill out the Automatic Withdrawal Request form, then fax or mail to the address provided on the form
  3. Call 1-855-444-8286 and a member of the Customer Care team will assist you

Arrange with your financial institution to have payments sent to us every month. Please note that if the amount of your required loan payment changes, you are responsible for changing the Bill Pay amount at your financial institution. Please check with your financial institution to ensure that the payment is received timely to avoid late fees; or whether any other transaction fees may apply.

Send a check, cashier’s check, or money order to the appropriate address below. To ensure prompt and accurate processing of your payment, please include your loan number and property address on the check/money order.
To remit payment mail to:
P.O. Box 60535
City of Industry, CA 91716-0535
To remit overnight payments/payoffs mail to:
6200 S. Quebec St., Suite 300
Greenwood Village, CO 80111

Call 1-855-444-8286 to use our voice response system. Simply follow the prompts, and have your bank account and routing numbers ready when you call. Please note, our 3rd party payment provider, ACI Official Payments®, may charge a $7.50 fee for their services.

Call 1-855-444-8286 to speak to a Customer Care Associate. Please have your bank account and routing numbers ready when you call. Please note, our 3rd party payment provider, ACI Official Payments®, may charge a convenience fee of $12.50 for each transaction.

Visit the Western Union® office nearest you to make a Bill Payment. You will use PAYSLS as the Code City along with your account number.
To locate the Western Union® office nearest you, call 1-800-325-6000 .

To make a payment using MoneyGram®, locate a branch using www.MoneyGram.com or call 1-800-666-3947. Complete and provide to the MoneyGram® agent a simple Express Payment send form; include your full loan number along with receive code of 6114. Obtain the reference number. Then call us at 1-855-444-8286 to provide the reference number to one of our Customer Service Associates. MoneyGram® has more than 28,000 locations.

*We do not charge a fee, however, your financial institution or other 3rd party may charge a fee